Visit the agenda page on the live date (Dec 3) and use our chatbox to chat with our support team. You can also follow the instructions listed here in our ATTENDEE TROUBLESHOOTING GUIDE.
Most of our sessions will be broadcasted through the Zoom platform, so please make sure you have Zoom installed on your computer or phone. Learn how to install Zoom.
Frequently Asked Questions
How do I join a session?
1. Check your inbox for the access link to join the event 24 hours ahead of the event. Click the “Join broadcast” link.
2. On the agenda page, select a session and click the "Join Broadcast" button under the session title. The link will take you to the session Zoom Room (the event sessions will be hosted via Zoom).
Important: The "Join Broadcast" button appears 2 minutes before the session starts on the Agenda page.
All programming in US Pacific Time.
If you accessed the event website directly (without using the “join broadcast” link in your confirmation email), you will be required to login with the email address you used to register for the event.
Why don't I see the "Join Broadcast" button?
The "Join Broadcast" button appears 2 minutes before the session starts on the Agenda page. All programming is in US Pacific Time.
Do I need to install anything?
The event sessions will be hosted via Zoom. To join a session, be sure to download the Zoom app. (A Zoom meeting link will be available two minutes prior to the start of each session via the program agenda page of the event website.)
Will the event sessions be recorded?
Yes, the sessions will be recorded. All registrants will have access to the recordings within a few weeks after the event has concluded.
If I have trouble accessing a session who should I contact?
How can I meet other attendees on the day of the event?
Check the "Community Tab" or chat with other attendees during the afternoon programming.
FOR ALL GENERAL INQUIRIES, CONTACT: